Privacy Policy – Republic Homebuilding and Renovations

Welcome to republichomebuildingandrenovations.com (the “Site”). We value your privacy and are committed to protecting your personal information. This Privacy Policy governs our practices for users of our Site (“Visitors”) who browse without transacting business and those who register to use our services (“Authorized Customers”).

What is Personally Identifiable Information?

“Personally Identifiable Information” (PII) includes details like name, address, phone number, email address, or financial information that can identify an individual. It excludes anonymous or aggregated demographic data not linked to an individual.

What PII Do We Collect?

We collect basic profile information (e.g., name, email) from Visitors. For Authorized Customers, we collect additional details such as addresses, phone numbers, and business-related information relevant to our services.

Who Collects PII?

We collect PII directly. Third-party vendors (e.g., payment processors) may collect PII to provide services like credit or escrow. We require these vendors to disclose their use of PII, but we do not control their practices.

How Do We Use PII?

We use PII to customize the Site, offer services, process transactions, and respond to inquiries. We may contact Visitors and Authorized Customers via email or SMS (if opted-in) about services, appointments, or relevant updates.

With Whom Do We Share PII?

We do not share, rent, or sell mobile opt-in data (e.g., phone numbers provided for SMS) with third parties. Other PII may be shared only with vendors on a need-to-know basis to provide services or to comply with legal obligations (e.g., court orders). Aggregated, non-identifiable data may be shared with affiliates for analytics.

How Do We Store PII?

PII is securely stored with access limited to authorized employees. Sensitive data (e.g., credit card numbers) is encrypted. While we take reasonable measures, no system is infallible, and we are not liable for unauthorized access beyond our control.

Your Choices

You may opt out of receiving communications by following email instructions, replying STOP to SMS, or contacting us via our Contact Page.

Cookies

We use cookies to track preferences, enhance security, and analyze Site usage. For example, we log out Authorized Customers after 10 minutes of inactivity.

Third-Party Access to PII

Vendors may access PII to evaluate service eligibility. We disclose PII to comply with legal requirements or protect safety. This policy does not cover third-party practices.

Security Measures

Our employees follow strict security protocols. We audit systems regularly and use encryption for sensitive data. However, no online system is fully secure.

Updating or Deleting PII

Contact us via our Contact Page to update or correct PII. To delete PII, contact us; we will functionally delete it, though residual data may remain in backups.

SMS Terms of Service

By opting into SMS via our web forms, you agree to receive messages from Republic Homebuilding and Renovations for appointment scheduling, reminders, post-visit instructions, lab notifications, and billing. Message frequency varies. Message and data rates may apply. For more details, see our Privacy Policy. Reply HELP for assistance or STOP to opt out. Mobile opt-in data is not shared, rented, or sold to third parties.

Policy Changes

We will post updates to this policy on the Site. If changes affect previously restricted PII, we will notify affected users to opt out.

Links

Our Site links to external websites with different privacy policies. Review their policies before sharing information.

Contact Us

For questions, visit our Contact Page or call 346-320-6587.